Reference

Open legal terms before you join

idr168 keeps account terms, wallet rules, and eligibility wording in one place so you can open your account with the legal steps clear; access depends on local law.

Account termsWallet rulesCookie useData requests
idr168 Open legal terms before you join
CONTACT ROUTES

Contact us about legal questions

Clear contact paths matter when a legal term affects your account, wallet, or stored details. We keep legal questions separate from game chat so your request reaches the right queue.

Live chat hours Use live chat daily from 09:00 to 01:00 WIB when a term blocks account access, wallet use, or a withdrawal check. We may ask for your account ID before discussing private records.
Email case route Send longer legal requests by email when you need to attach screenshots, payment receipts, or identity documents. We reply with a case reference so you can follow the same thread later.
Account form path Inside your account, go to Menu > Account > Help > Legal request to send a profile-linked message. This path helps us connect your question to the right wallet and login records.
DATA CARE

Check how we handle your records

Legal handling is part of the account flow, not a separate promise hidden after registration. We collect only the details needed to open, secure, operate, and verify your account.

Account data

We collect your login name, contact details, device signals, and wallet activity to run the account and respond to legal requests. We do not ask for unrelated personal records during a normal sign-up step.

Cookie use

Cookies support session continuity, language choice, and basic security checks on mobile browsers. If you clear cookies, we may ask you to log in again before showing wallet or profile pages.

Security checks

When access changes from a new device, we may pause sensitive actions until the account is checked. The path is Menu > Account > Security, where you can update password details.

Payment records

DANA, OVO, GoPay, and QRIS activity is logged with transaction time, status, and account reference. These records help us answer wallet disputes without exposing your full payment account.

Retention rules

We keep account and wallet records for operational, dispute, and legal reasons, then remove or reduce them when they are no longer needed. Some records may remain when law or a dispute requires it.

Change requests

Ask us to correct profile details, review stored records, or explain a legal decision through live chat, email, or the account form. We may verify your identity before changing sensitive account fields.

Browse legal questions before account opening

These answers focus on the legal parts you may check before creating or using an account. We cover eligibility wording, stored data, cookies, wallet records, access changes, and how to contact us when a term affects you. The same rules apply across mobile browser and account pages, so you can read first and continue only where local law permits.

The account terms, privacy wording, cookie rules, and wallet conditions apply before you submit the registration form. We show these terms so you can decide whether to continue where local law permits.

Access depends on local law, account checks, and the details you provide during registration. We may restrict access if your location, identity status, or account activity does not meet the terms.

We may store login details, contact records, device signals, wallet transactions, and support messages. These records help us operate your account, answer disputes, trace DANA or QRIS activity, and meet legal duties.

Yes. Contact us through live chat, email, or Menu > Account > Help > Legal request. We may ask you to verify the account before changing contact details, wallet references, or security fields.

Cookies help us keep your session active, remember language choice, and spot unusual access. If you block or clear them, some account pages may ask for a fresh login before showing private records.

The terms describe these payment rails as wallet methods tied to your account records. We log transaction status, time, and account reference so support can trace a payment without showing full private payment details.

Start with live chat between 09:00 and 01:00 WIB for urgent account checks. If documents or receipts are needed, email them with your account ID so the legal queue can review the case.